Shipping policy

We deliver across India to pincodes our courier partners serve. Enter your pincode on the home page or a product page to see the delivery options and the expected arrival.

Dispatch

Orders placed before the daily cut-off time shown on the product page are normally dispatched the same working day; others the next working day. Orders are not dispatched on Sundays and public holidays unless stated.

Delivery time and charges

The delivery methods, their charges and their usual time are shown at checkout. Some orders above a set amount ship free; the amount is shown in the cart. Delivery time is an estimate, not a guarantee, and can be affected by weather, strikes and courier delays.

Tracking

Once your order is shipped you get the courier name and tracking number by e-mail and on your order page. You can also use Track order in the menu.

Delivery attempts and wrong addresses

The courier will try to deliver more than once. If delivery fails because of a wrong address or because nobody could be reached, the order may come back to us and we will contact you to ship again; extra shipping may be charged.

Damaged or missing parcels

Check the parcel at delivery. If it is damaged or opened, do not accept it or note it on the courier's slip, and write to us within 48 hours with photos. See the Return and refund policy.

Contact

Shipping questions: info@teztek.in.