Cancellation policy

You can cancel an order before it is shipped.

How to cancel

Open the order in your account and choose Cancel, or write to us with the order number. If the order has already been shipped, we cannot cancel it, but you can refuse delivery or return it under the Return and refund policy.

Refunds for cancelled orders

If you paid online, we refund the full amount to the original payment method within 7 working days. Any coupon or loyalty points used are returned to your account where the offer allows it.

Cancellations by us

We may cancel an order if a product is out of stock, the price was shown wrongly, we cannot deliver to your address, or payment fails or looks fraudulent. You will be told and refunded in full.

Contact

Cancellation questions: info@teztek.in.