Grievance redressal

If you are not happy with an order, a product, a payment, or how we handled your data, tell us and we will put it right.

How to complain

Write to our grievance contact at info@teztek.in, or call +919811211167. Please include your name, order number and what went wrong.

What happens next

We acknowledge your complaint within 48 hours and aim to resolve it within 30 days of receiving it. If you are not satisfied, you may approach the consumer forum or the National Consumer Helpline (1915) or use the e-Daakhil portal.